Thursday, June 19, 2014

FCC’s New Report on Broadband Performance Indicates Mediacom Customers Receive Better than Advertised Speeds

FCC’s New Report on Broadband Performance Indicates Mediacom Customers Receive Better than Advertised Speeds
Ranks Mediacom Among Top Performing ISPs Nationally


GULF BREEZE, FL – June 19, 2014 – The Federal Communications Commission (FCC) has issued its latest study of residential broadband performance in the United States, and once again confirmed that Mediacom is one of the nation’s top Internet service providers (ISPs) when it comes to routinely delivering advertised broadband speeds. 

The FCC’s 2014 Measuring Broadband America Report indicated that Mediacom customers were receiving, on average, sustained peak period broadband performance equal to 107% of advertised download speeds.  Specifically, the report stated Mediacom customers subscribing to the company’s 15 megabit per second (Mbps) service were actually receiving average download speeds of 16.03 Mbps during peak Internet traffic periods, 7pm to 11pm local time (see Figure 3 from the FCC report). Mediacom’s better than advertised download performance ranked the company in the top 4 wireline ISPs nationally (See Chart 1 from the FCC report). 

With respect to delivering advertised Internet upload speeds during peak periods and over a 24-hour sustained period, Mediacom was ranked as top cable company and top 2 wireline ISPs nationally (See Chart 2 from the FCC report).  

“This report is objective proof that Mediacom customers are getting what they pay for, a high-quality, reliable broadband experience,” said Ed Pardini, Mediacom’s Senior Vice President of Operations.  “Consumers today expect their ISP to deliver fast speeds that are consistently sustained while they engage in video streaming, large file transfers, video chats, or other activities. That is the strength of Mediacom’s fiber-based broadband network, as verified by this rigorous FCC test.”

Included in the FCC analysis is its finding of a significant difference between types of technologies used for Internet services. According to the report, cable-based services, on average, deliver 102 percent of advertised download speeds, whereas DSL-based services, on average, deliver only 91 percent of advertised speeds.  Even though their tested speeds were significantly slower than Mediacom’s tested offering, numerous DSL service tiers provided by AT&T, CenturyLink, Frontier, Windstream and Verizon fell below 90% of advertised speeds during peak usage periods. 

The FCC’s report also concluded that consumers continue to migrate to faster speed tiers.  To stay ahead of this trend, Pardini explained that Mediacom has made significant upgrades to its fiber rich network.  Today, over 98 percent of Mediacom’s residential customers now have access to an innovative broadband technology known as DOCSIS 3.0 that allows them to choose ultra-fast download speeds from up to 50 Mbps, 100 Mpbs, 150 Mbps and even 300 Mbps in some areas.   

The FCC’s report is titled, “2014 Measuring Broadband American February Report:  A Report on Consumer Wireline Broadband Performance in the U.S.”  The analysis can be viewed online athttp://www.fcc.gov/reports/measuring-broadband-america-2014.


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