Attorney General Bondi’s Office Reaches Settlement with Hurricane Shutter Company for Nearly $790,000

TALLAHASSEE, Fla.–Attorney General Pam Bondi today announced that a
settlement has been reached in the lawsuit against hurricane shutter
company Rolladen, Inc. and its principal, Robert Hoffman. The court order
requires the company to pay 100 percent refunds, totaling nearly $790,000,
to Florida consumers within 90 days and forbids Rolladen from marketing or
selling the installation of hurricane shutters or windows for at least one
year.


“Our primary focus was to get the consumers' deposits returned to them and
protect future clients from similar false promises," said Attorney General
Pam Bondi. "My office is continually investigating companies to stop
deceptive practices, and we encourage consumers to contact us immediately
if they feel they have been victimized."


According to an investigation started in March by the Attorney General’s
Office, Rolladen required consumers to pay 40 to 80 percent of the contract
price up-front for the hurricane shutters, promising delivery and
installation within six to 12 weeks of the contract date. Reportedly, the
company received nearly $790,000 in consumer deposits for hurricane
shutters, but in many cases, it never delivered or installed the product.


The Attorney General’s Office filed the lawsuit in July in Broward Circuit
Court and sought an emergency temporary injunction.  One day before the
hearing on the emergency motion, the court signed the order negotiated
between the Florida Attorney General’s Office and Robert Hoffman,
Rolladen’s principal.


Consumers who believe they may have been a victim of fraud are encouraged
to contact the Attorney General’s Fraud Hotline at 1-866-9-NO-SCAM
(1-866-966-7226).
 

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