WAITING FOR AN INSURANCE SETTLEMENT? FEMA CAN HELP

News Release

WAITING FOR AN INSURANCE SETTLEMENT? FEMA CAN HELP

TALLAHASSEE, Fla. - Even if survivors of Tropical Storm Debby have insurance, temporary disaster assistance from the Federal Emergency Management Agencymay still help.

Disaster assistance may be able to fill insurance gaps or help those who have been waiting more than

30 days on a homeowner's insurance claim.

To receive assistance residents must write a letter to FEMA explaining their situation and provide insurance documentation that proves they filed their claim. Any help awarded is considered an advance and may need to be repaid promptly to FEMA once an insurance settlement is received.

Assistance may also be available to those who have exhausted their policy's additional living expenses.

Survivors need to mail their insurance information and their letter requesting help to:

FEMA

National Processing Service Center

P.O. Box 10055

Hyattsville, MD 20782-70155

Or fax it to: 800-827-8112

Survivors must repay their disaster assistance if there is a duplication of benefits after they receive their insurance settlement.

Those who still have questions may call the FEMA helpline at 800-621-FEMA (3362).

Assistance is available in most languages and lines are open 7 a.m. to 10 p.m. seven days a week. Those who are deaf or hard of hearing and use a TTY may call 800-462-7585.

They may also call the state Insurance Consumer Advocate helpline at 877-693-5236, toll-free in Florida, and 850-413-3089 from out of state.

For more information on Florida's disaster recovery, visit www.fema.gov or www.floridadisaster.org/. On Facebook, go to www.facebook.com/FloridaSERT. To receive Twitter updates: twitter.com/FLSERT or www.twitter.com/femaregion4.

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