Better Business Bureau accepting business reviews on its website

If you would like to comment on a business in Northwest Florida, the Better Business Bureau is making it easier to do.

The Better Business Bureau is now accepting both positive and negative customer reviews to its web site, nwfl.bbb.org.

Customers who wish to post reviews can visit the Better Business Bureau’s website and click on “Submit a Customer Review.”

The submission form includes step-by-step instructions in creating the review.

The customer review includes the written review of the business, a rating of the overall experience with the business, and asks the reviewer if he or she would recommend the business.

When a review is submitted, it is vetted by the BBB before it is posted online and the BBB notifies the business via email.

The business is allowed ten calendar days to respond to the review before it is posted online.

If a business does not respond within the allotted timeframe, the review gets posted.

Business owners can also submit a rebuttal to be posted online.

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