A new hospital
study that examined patient engagement ranked Sacred Heart Health System’s
three hospitals among the five best in the State of Florida.
Becker’s Hospital Review
worked with Axial Exchange to develop the 2014 Hospital Patient Engagement
Rankings based on four factors: Readmission rates, patient satisfaction,
patient education and community social media engagement.
Sacred Heart Hospital on the
Emerald Coast in Miramar Beach was ranked No. 1 in the state of Florida and No.
23 in the nation for patient engagement.
Sacred Heart Hospital Pensacola
and Sacred Heart Hospital on the Gulf in Port St. Joe are ranked No. 3 and No.
5 out of a total of 160 Florida hospitals included in the study.
Becker’s Hospital Review defines
patient engagement as the process by which patients become invested in their
own health.
Health Systems that are ranked
highly on the list provide patients with information and tools that support
self care, have low 30-day readmission rates and have high patient-satisfaction
scores.
The highest ranking hospitals also enable patients to have online interactions
with the health system both through patient portals and through social media.
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