“We are honored to receive national recognition for the high quality patient experience provided every single day at Sacred Heart Hospital on the Gulf,” said Roger Hall, president. “The hospital truly is a reflection of the communities it serves, and we feel very blessed to continue raising the bar for healthcare in Gulf and Franklin counties.”
The intent of the HCAHPS initiative is to provide a standardized survey instrument and data collection methodology for measuring patients' perspectives on hospital care. The survey contains nine key topics, including communication with doctors, communication with nurses, responsiveness of hospital staff, pain management, communication about medicines, discharge information, cleanliness of the hospital environment, quietness of the hospital environment, and transition of care.
For more information about Sacred Heart Hospital on the Gulf, please visit www.sacred-heart.org/Gulf. For more information about HCAHPS reporting please visithttp://www.hcahpsonline.org.